Responsible Gaming at fb991 —
Safe, Informed and Controlled Betting
So that fun never becomes a problem — fb991 provides every player with the tools and support to play safely and responsibly.
Let gaming be a source of entertainment, not stress
fb991 is a trusted online betting and casino platform in Bangladesh. We believe that online betting and casino games are fundamentally a form of entertainment — much like watching a film or playing cricket with friends. But that enjoyment only stays meaningful when it stays within control.
Responsible gaming means understanding your own abilities and limits. Never betting beyond your financial means. Never placing bet after bet trying to recover lost money. And never putting gambling ahead of family, work, and social relationships.
fb991 provides every registered user with responsible gaming features. Deposit limits, time-out breaks, self-exclusion, and 24/7 Bengali support — all of these are available right at your fingertips.
Remember: Responsible gaming is not a sign of weakness — it is the mark of an aware player. If you have any concerns about your gaming habits, contact the fb991 support team right now.
For those aged 21 and above only
Registration and betting activities on fb991 are strictly reserved for those aged 21 or older. Age is verified when an account is opened, and accounts belonging to minors are closed immediately.
Get Help Quickly
- Speak with the support team via 24/7 live chat
- Email us: [email protected]
- Activate limits and exclusion from Account Settings
Control tools in your hands
fb991 gives every player full freedom to set their own gaming limits. The tools below can be used at any time from your Account Settings.
Deposit Limit
You can set your own limit on how much you can deposit per day, per week, or per month. Once a limit is active, lowering it takes effect immediately, but increasing it requires a 24-hour waiting period.
Time-Out Break
If you feel you need a break, you can temporarily close your account for anywhere from 24 hours to 30 days. During this time, no betting, deposits, or gameplay will be possible.
Self-Exclusion
If you want to take a long-term break, use the self-exclusion feature. You can request your account to be closed for 6 months, 1 year, or permanently — this period cannot be ended early.
Loss Limit
You can also set your own limit on how much you can lose within a given period before betting is stopped. Once the limit is reached, the system will automatically stop you.
Session Time Limit
Set a maximum time limit for how long you can play in a single session. Once the set time is up, the session will end automatically and you will be encouraged to take a break.
Transaction History
You can view a full history of all your bets, deposits, and withdrawals at any time. Analyse your own gaming patterns and make informed decisions.
Recognise the signs of problem gambling
When gaming shifts from entertainment to compulsion, one or more of the following signs may appear. If you notice these signs in yourself, please seek help.
- Repeatedly trying to bet to recover lost money
- Borrowing money for betting or spending money without your family's knowledge
- Losing sleep, work time, or family time because of gaming
- Wanting to stop betting but being unable to
- Lying to loved ones about the amount you are betting
- Feeling restless or irritable when not betting
- Using essential household money — such as rent or grocery funds — for gaming
The golden rules of safe gaming
Following these simple rules will keep online betting a source of entertainment in your life — not a problem.
Play for entertainment only
Think of betting as a form of entertainment, not a source of income. Consider any losses as the cost of leisure.
Set a budget in advance
Decide in advance how much you will spend on betting each week or month, and never deposit more than that amount.
Take regular breaks
Instead of playing for long stretches without stopping, take regular breaks. Spend time with family, friends, and hobbies.
For those aged 21 or older only
The minimum age to open an account and participate in any betting and casino activity on fb991 is 21 years. We verify every user's age at the point of registration.
If a minor has access to your device, keep your account secure. Do not share your password with anyone and do not leave your device unattended while logged in. Use internet filtering software for minors.
If you suspect an account is being used on behalf of a minor, notify support immediately — we will act promptly.
If you need help, reach out
Gambling-related problems can be hard to solve alone. fb991 is always by your side — come to us through any of the channels below with any concern.
Live Chat
Log in to fb991 and speak directly via 24/7 Bengali live chat. Support is available at any time, every day.
Email Support
Write to us in detail at [email protected]. Our team will respond as quickly as possible.
Exclusion Request
To temporarily or permanently close your account, submit a request through Account Settings or via support.
Read Our Policy
To learn about the detailed policy and terms related to responsible gaming, please visit the Terms and Conditions page.
Safe management of deposits and withdrawals
The minimum deposit amount on fb991 is ৳500. Fast and secure transactions are processed through bKash, Nagad, and Rocket. Every financial transaction is protected using SSL encryption technology.
The minimum withdrawal amount is also ৳500 and processing is generally completed within 30 minutes to 3 hours. Never deposit money you need for essential expenses into your betting account.
Setting financial limits is your right — and it is a smart decision. If you ever feel your spending is going out of control, contact support immediately.
Payment information at a glance
- Minimum Deposit: ৳500 (all methods)
- Minimum Withdrawal: ৳500
- Withdrawal Time: 30 minutes to 3 hours
- Methods: bKash, Nagad, Rocket
- Security: SSL encryption, fair play ensured
Common questions about responsible gaming
Play responsibly on fb991 today
Enjoy cricket, slots, and live casino in a safe environment — within your set budget.